Last Updated: September 17, 2026
Effective Date: September 17, 2026
At LearnCircles, we aim to provide a clear and transparent process for course cancellations, refunds, batch transfers, and schedule changes.
This Refund, Cancellation & Rescheduling Policy explains the circumstances under which a learner may cancel an enrollment, request a refund, transfer to another batch, or respond to a course schedule change.
By enrolling in a LearnCircles course covered by this policy, you acknowledge and agree to the applicable terms below.
1. Refund and Cancellation Eligibility
Learners may request cancellation and a refund according to the following schedule:
Cancellation Timing | Applicable Refund |
More than 7 days before course commencement | 100% refund |
3–7 days before course commencement | 75% refund |
Less than 3 days before course commencement | 50% refund |
After the first class | No refund |
Mid-course withdrawal | No refund for remaining sessions |
Where a cancellation fee applies, it is reflected in the applicable refund amount.
Cancellation Before Course Start
A learner may cancel enrollment before the course begins, subject to the applicable cancellation timeline and refund percentage stated above.
Cancellation After Course Start
Once the first class has taken place, the enrollment is considered active and no refund will ordinarily be available.
Mid-course withdrawal does not create an entitlement to a refund for unused or remaining sessions.
This policy remains subject to any rights that cannot legally be excluded or restricted under applicable law.
2. Non-Refundable Items
The following items are non-refundable where applicable:
- Certification examination fees paid to third-party certification bodies;
- Study materials and courseware once delivered;
- Lab access fees;
- Processing or transaction charges; and
- Other third-party charges that are expressly identified as non-refundable before purchase.
Where a third-party service or fee is involved, LearnCircles may be unable to recover that amount from the relevant provider.
3. Batch Transfer
Instead of requesting a refund, a learner may request a one-time transfer to another available batch.
Batch-transfer requests:
- Must generally be submitted at least 3 days before the scheduled course start date;
- Are subject to availability in the requested batch;
- Do not incur an additional fee for the first approved transfer;
- May be subject to additional charges for subsequent transfers; and
- Require approval by LearnCircles.
A batch transfer is not guaranteed until the new batch has been confirmed.
4. Batch Rescheduling
If a course batch is rescheduled by LearnCircles:
- Learners will be notified through available communication channels, such as email or phone/WhatsApp where appropriate;
- Learners may join the rescheduled batch at no additional course fee;
- Where available, learners may request transfer to another suitable batch; and
- Where the revised schedule is not workable, the learner may be eligible for a refund in accordance with the applicable cancellation and refund terms.
LearnCircles may change a schedule because of instructor availability, technical issues, operational requirements, insufficient enrollment, or other circumstances affecting course delivery.
5. Cancellation or Closure of a Course by LearnCircles
LearnCircles may cancel a course or batch because of circumstances including:
- Insufficient enrollment;
- Instructor unavailability or emergency;
- Significant technical problems;
- Facility or infrastructure unavailability, where applicable;
- Force majeure circumstances; or
- Other unforeseen circumstances affecting the ability to deliver the course.
Where a course or batch is cancelled by LearnCircles, the learner may be offered:
- A 100% refund;
- An alternative batch;
- Credit toward another eligible course, where available; or
- Priority enrollment in the next available batch.
Where a refund is selected, it will generally be processed to the original payment method, subject to payment-provider processing requirements.
6. Force Majeure
Circumstances outside reasonable control may affect course delivery.
Examples may include:
- Natural disasters;
- Pandemics or public-health emergencies;
- Government restrictions;
- Major technical or infrastructure failures;
- Telecommunications or internet outages;
- Instructor emergencies; or
- Other significant unforeseen events.
In such circumstances, LearnCircles will make reasonable efforts to:
- Continue the training where practicable;
- Move the training to an online or alternative delivery format where appropriate;
- Reschedule affected classes;
- Offer an alternative batch where available; or
- Provide another reasonable resolution consistent with the applicable circumstances and policy.
Where applicable, standard cancellation fees may be reviewed or waived based on the circumstances.
7. Leave of Absence
A learner may request a temporary leave of absence from a course.
Where approved:
- A maximum leave period of 30 days may be permitted per course;
- The request should be submitted in writing;
- The learner should provide a reasonable explanation for the request;
- The course completion period may be extended where appropriate; and
- Access to recorded sessions may be provided where such recordings are available for that particular course.
Approval of leave is subject to course structure, availability, and operational requirements.
8. No-Show Policy
If a learner fails to attend the first scheduled class without providing prior cancellation notice, the enrollment remains active.
Accordingly:
- The learner will generally not be entitled to a refund; and
- Failure to attend does not by itself constitute cancellation.
Learners who know they cannot attend should submit their cancellation or batch-transfer request before the applicable deadline.
9. How to Request a Cancellation or Refund
To request a refund or cancellation, contact:
Email: info@learncircles.com
Please include the following information:
- Full name;
- Course name;
- Enrollment or batch details;
- Enrollment date;
- Course start date;
- Order, enrollment, or transaction ID;
- Original payment receipt or transaction reference; and
- Reason for the request, where applicable.
Providing complete information helps us process the request efficiently.
LearnCircles may review the enrollment, course, and payment records before confirming the applicable refund or cancellation outcome.
10. Refund Processing
Approved refunds will generally be processed within 10–15 business days after the refund has been approved.
Where a course or batch is cancelled by LearnCircles, the applicable refund may generally be processed within 7–10 business days, subject to payment-provider processing times and other operational requirements.
Refunds will normally be issued to the original payment method used for the transaction.
The actual time for the amount to appear in your account may depend on the payment provider, bank, card issuer, or other financial institution.
11. Third-Party Fees and Payment Processing
Certain payments may involve third-party providers, including payment processors or certification organizations.
Where an amount has already been paid to a third party and is expressly identified as non-refundable, LearnCircles may not be able to refund that component.
Payment processing charges may also be non-refundable where stated at the time of purchase and permitted by applicable law.
12. Refund Review and Eligibility
Refund requests are reviewed against:
- The course enrollment date;
- Course commencement date;
- Date and time of the cancellation request;
- Applicable refund window;
- Course-specific terms;
- Payment records;
- Whether the first class has occurred;
- Whether course materials or non-refundable services have already been delivered; and
- Any other applicable course conditions.
A refund is not considered approved until LearnCircles has confirmed the applicable amount and eligibility.
13. Disputes and Refund-Related Concerns
If you disagree with a refund decision or have a concern about cancellation, batch transfer, or rescheduling, please contact us first so that we can review the matter.
Email: info@learncircles.com
We aim to review and address refund-related concerns as promptly as reasonably possible.
Nothing in this policy is intended to remove or restrict any consumer right or legal remedy that cannot lawfully be excluded or restricted.
14. Policy Changes
LearnCircles may update this policy from time to time to reflect:
- Changes to training programs;
- Changes to course delivery arrangements;
- Changes in payment processes;
- Changes in operational procedures; or
- Changes in applicable legal or regulatory requirements.
The Last Updated date at the beginning of this policy indicates when it was most recently revised.
15. Contact Us
For refund, cancellation, batch-transfer, or rescheduling requests, contact:
LearnCircles
Operated by: Amit Kumar
Website: https://learncircles.com/
Email: info@learncircles.com
Location: Panipat, Haryana, India
Refund & Cancellation Email
Please include your course and transaction details so that we can identify your enrollment quickly.
Effective Date: September 17, 2026
Last Updated: September 17, 2026