Cisco Certified Support Technician (CCST) – Networking

Networking

The successful candidate has the foundational knowledge and skills necessary to demonstrate
how networks operate, including the devices, media, and protocols that enable network
communication. This test will be an entry point into the Cisco certification program. The next
certification in the pathway is Cisco Certified Network Associate. This is a certification for
foundational network technicians, networking students, interns, etc. The exam targets secondary
and immediate post-secondary students, and IT and Networking professionals. The successful
candidates are qualified work-ready network technicians and customer support technicians,
students, and interns with at least 150 hours of instruction and hands-on experience.

🎯 Course Overview

This course is designed for beginners aiming to start a career in IT and networking. The Cisco Certified Support Technician (CCST) Networking certification provides foundational skills and knowledge on how networks operate — including devices, protocols, services, and troubleshooting techniques. Whether you’re a student, intern, or aspiring network technician, this course will prepare you for real-world networking scenarios and the CCST exam.

🧾 Course Description

The CCST Networking course builds a strong foundation in essential networking concepts, technologies, and practical skills. This certification is an ideal starting point before progressing to more advanced credentials like CCNA. With hands-on labs and real-world scenarios, students will gain valuable experience in working with routers, switches, protocols, IP addressing, and securing network infrastructure.

Throughout the course, you will:

• Learn how data moves through networks

• Set up and troubleshoot various wired and wireless devices

• Understand the key protocols and services used in modern networks

• Explore basic security measures, firewall functionality, and authentication models

• Get familiar with Cisco CLI commands and packet capturing tools like Wireshark

🎓 Who Should Enroll

• Beginners in Networking & IT

• Secondary and post-secondary students

• Interns and entry-level IT professionals

• Anyone preparing for the Cisco CCST Networking certification